How to report a scam in the UK
If you’ve received a suspicious message, email, or phone call, here’s exactly where to report it. Reporting scams helps protect others and can lead to the scammers being shut down.
1. Scam texts (SMS & WhatsApp)
Forward the suspicious text message to 7726 (free on all UK networks). The number 7726 spells SPAMon your keypad — an easy way to remember it.
Your network provider will investigate and can block the sender. After forwarding, you can safely delete the message.
2. Scam emails (phishing)
Forward the email to report@phishing.gov.uk. This is run by the National Cyber Security Centre (NCSC), part of GCHQ.
They analyse reported emails and take action to remove malicious websites linked in them. After forwarding, mark the email as spam and delete it.
3. Financial loss from a scam
If you’ve lost money or given out personal/financial details, report it to Action Fraud— the UK’s national fraud reporting centre:
- •Phone: 0300 123 2040 (Mon–Fri 8am–8pm)
- •Online: actionfraud.police.uk
You should also contact your bank or card provider immediately if you’ve shared any financial details.
4. Scam websites
Report suspicious websites to the National Cyber Security Centre (NCSC):
- •Online: ncsc.gov.uk
You can also use our URL Safety Checker to check if a website is known to be dangerous before clicking.
5. Phone scams (vishing)
Report scam phone calls to Action Fraud using the details above.
To reduce unwanted calls, register your number with the Telephone Preference Service (TPS) — it’s free and takes 28 days to take effect.
6. Doorstep scams
If someone comes to your door and you suspect a scam:
Never let someone into your home if you weren’t expecting them. Legitimate callers (utility companies, council, etc.) will always carry ID and be happy to wait while you verify them by calling the company directly.